I am having this same problem and confirmed I am using the exact same credentials on both Bioware and Origin. I recently purchase all the DLC for Dragon Age 2 in anticipation of playing through all 3 games. Although all the content installs correctly through Origin, none of it is visible in-game and the extras still show up as grayed out with some exceptions. I'm pretty irate that I just spent a good amount of money for content that is not working and now my only option is to post to a forum where this exact question went ignored.
It looks like you unlocked the PS3 and Xbox 360 entitlements on July 2nd @TheyKeepOnRising. You'll need to unlock the PC entitlements to use the promo items in-game through Origin.
Hope that helps.
For some reason or other my PC version of DA: Origins refuses to let me see them even though I have them unlocked on the bioware forum and am using the same account...what gives??? Did they disable them or something???
@DmitriStormblood; Did you "install" the promo items directly from the BioWare Social page?
