Dragon Age Social Bioware

When I import a save in the Social Bioware have problems. In DAO the characters tab Story empty. This means that the story is not the solution to be imported?
In DA2 clothes and trinkets are not imported. In slots armor is old clothes, which I've been changed, and the picture of the character, he was already in the new. Same thing with the rings, bracelets.
And another question, how to see what DLC activated? In save the DA2 site there is a tab Unlocks, but there are only different trinkets, and DLC that I bought does