I've been in the process of playing DAO for the past few weeks and my custom heroes were showing in the Keep a few days ago. Today they are gone. I am also using the Steam version. I read something about EA/Origins updating in some way that the accounts might now need to be linked to our Steam accounts? Haven't quite figured out how to do that yet.
Lost all of my achievements on there as well...
@Dangerdawne If your custom characters from DAO are showing up in the Keep, that's great, I didn't think that was working anymore. Weird that they disappeared, they should only do that if you delete them from within the Keep, as far as I'm aware.
Still, even with your heroes showing up in the Keep, it will not and was not intended to import the actual world states from DAO and DA2, you have to do those manually. It *should* have your world state from DAI ("playthrough states" is for those), but the export isn't always... complete?
As for making it all work with Steam, I can't help with that, sorry, I haven't had to deal with that so far, with all my EA games being on Origin only.
