Forum Discussion

2 years ago

[EA app] DA:O crashing when loading an area in game

I've recently got a new laptop and DA:O keeps crashing early on in the game when it has to load a new area (playing as a city elf, it crashes when I try to leave my house to the alienage.) I've tried...

DxDiag.txt101 KB

HanforSkam

2 years ago

Unfortunately neither of those worked ☹️ but I'm happy to give any other ideas a go

holger1405

Hero+

2 years ago

@HanforSkam

1. Hit Windows key and X.
2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
3. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
4. If errors are found, notify us. If no errors were found reaped steps 1 & 2.
5. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
6. The system will start validating soon. If it throws an error, please list it here.
7. After it reaches 100% reaped steps 1 & 2
8. Inside PowerShell, CMD or Terminal enter “sfc /scannow” without quotes > ENTER.
10. Post the message you receive at the end of the processes here.