Forum Discussion
I have also been having this issue, I did as you suggested with the history and all that I even used Revo to remove any potential conflicts with old registries etc. Went so far as to buy the game again (DA2 Ultimate) and installed the new one with the key same issue. so to sum up what I have done,
1) did the change xml files from 1 to 0 and while that did make them all authorized the main dlcs (assassin and tresspass never started) nor did the rogue, warrior and or mage packs show up in game.
2) complete uninstall of game along with a deep clean of computer to remove any remaining registries and or history, cache and so forth.
3) been to dragonage keep did the sync careers and manually activated the dlc there as well..some minor things like the dog, also few baubles did eventually appear but nothing from the packs mentioned above. For the record sabastian and black emporium always worked the dog was hit and miss.
I would be happy to give a admin my login info or whatever is needed so they can log in and see what luck they might have getting this to work, I just want to complete the whole game just once including the main dlc.
Thanks
@Aria1 We wouldn't be able to log in as you. I want to clarify with you. When you log into the game, do you see errors or does it just not show up in the game for you, and you simply can't access that DLC?
Can you attach a screenshot of what you see?
There are a few things you can try I can send you just in case. However, there are only a few reasons why the unauthorized error happens.
- Permissions
- Cache issue
- You don't own it
- Bad install
- Game/client/dlc installed in different directories on your PC
Once you start ruling out each one, then it becomes more of an issue with how its being installed and where vs a DLC issue.
- 2 years ago
I seen this list of possible reasons for the dlc not working from you in another post, as I said I purchased the ultimate version after already buying the dlc before when it was separate I will take a screen shot when logged in so that we can without a doubt rule out that it is a legitimate purchase.
I have reinstalled more times then I can count, 3 or 4 times that day I posted to you as matter of fact. I always run the game with admin privileges I had tried clearing the cache before it had no effect. Right now I have all the dlc at authorized due to the xml edit...but all of the dlc and misc packs I mentioned in other post still are not showing up in hawks mansion as they are suppose to. As for wrong directory ..went so far as to let it install into default C this time and made no difference, also everything installed in correct folders.
- 2 years ago
I had more pictures think I posted 4 but only 2 are shown if you want something specific please let me know. I have included 2 pictures of the dlc from the main EA login menu.
- EA_Shepard2 years ago
Community Manager
@Aria1 Thank you for the images. No one is doubting the legitimacy of a purchase. If you own that edition that's fine. Sometimes when an account, whether that be your account or someone else's logs in that owns it, or has EA Play which came with the content logs in, DLC can and will download. Those are only the main reasons why DLC does not show up. Not that you didn't legitimately buy it.
Since you followed the guide I set up, did you also delete all temp folders from %temp% location as well in Windows? I would like to know what all you have tried that way we don't send steps you have done that made no difference.
Right now we have
Reinstall
Game client and DLC all on the same directory and not different drives
Deleting just the DLC folders and installing as newDeleting license folders