[EA app] Dragon Age Inquisition wont launch
Trying to play Dragonage Inquisition after a long time. Previously I played it using Origin client but now since its been migrated to EA app I am unable to launch it. I am running the game on same ...
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Carried out rest of the steps till end. Still didnt launch.
Is there some game log or EA app log being generated which we can go through to see what actually happens behind the scene to prevent game being launched properly. Some file I can share ?
Also mentioning the EA app help center report I made EA app Dragon age not launching report id d366010d-e628-41c9-8510-4508f07dc9d5 several days back.
@c496385ed2a57329 wrote:
Is there some game log or EA app log being generated which we can go through to see what actually happens behind the scene to prevent game being launched properly. Some file I can share ?
We would turn to Windows diagnostics. Unfortunately, for privacy reasons, I can't ask for some files here.
But for now, let's do some standard troubleshooting:
- Make surre Steam and EA app are closed.
- Disable the internet connection of your PC.
- Go to your "C:\Users\<Your User Name>\Documents\Bioware\Dragon Age Inquisition" folder.
- Move the "Save" folder and move the "Save" and the "BIOGame" folders to your desktop. (The folder must be gone from the original path!)
- Test the game.
If that don't works:
Please preform a clean boot and test the Game in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure any CORSAIR/Asus/Razor software is disable or deinstalled and that your GPU & CPU are not overclocked.
- Make sure only your Mouse and keyboard are connected to the PC
Removed Bioware folder from documents.
Disabled internet connection and closed all EA/Steam related stuff in Taskmanager.
Started game using DAI desktop shortcut.
It automatically started EA app and went to preparing game then got attached message
In offline mode EA app shows me nothing other then you are offline. I cant do anything in the app during offline mode.\
c496385ed2a57329 wrote:
Removed Bioware folder from documents.
Disabled internet connection and closed all EA/Steam related stuff in Taskmanager.
You should not have removed the whole "Bioware" folder, just the "Save" folder inside the "Dragon Age Inquisition" folder.
Have you followed all the steps in the guide to cleanly uninstall EA app using Revo?
Including deleting the Temp folder and downloading a new installer from the link I provided?
Have you followed all the steps in the clean boot guide?
- Make sure EA app and Steam are closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete the "License" folder.
- Restart the PC > Test
the app won't launch my game either. I have done the clean reboot, cleaned the cache, uninstalled, reinstalled, repaired, open different user accounts since that worked in the past, but it still just crashes back to the app, other games will play, but DAI will not. I have followed every step in multiple bug reporting threads and no resolution
my error id
f90cbd37-31e6-433d-84a0-4d25c99cb559
The advice given so far is very questionable. You really think a Windows issue is preventing DAI from launching?... Yes, that's probably it, everything in Steam works, all of my independently-installed games work and my latent Windows OS errors are preventing only DAI from launching while everything else is fine.
The EA launcher interferes with the proper launching of the game. The EA launcher is awful and EA is too stubborn to remove it, plus they're not fixing this launching issue that plagues so many people.
Is there a way to launch the game without the EA launcher? I think that'd fix the problem. How do I do that?
Hey have you had any success yet? I'm in the same boat. Purchased on Steam, EA App triggers "Preparing Game", it attempts to launch game and then reopens EA App as if the game was closed out. There's a communication error from the EA app to the .exe that seems to not be working.
