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holger1405
2 years agoHero+
Please delete the "license" folder again and test.
2 years ago
Still the same. 😢 I contacted EA support and the rep referred me to Steam because they said my game was active on their end. Steam only referred me back to EA.
- holger14052 years agoHero+
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then: - Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "intensive" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" or "EA Games" folder is not in the list) > Delete.
- Restart the PC
- Download a new EA app setup exe from here.
- Install EA app
- Restart the PC > Test.
If it still does not work, uninstall DAi in the same way as EA App > Reinstall > Test.
- 2 years ago
I followed these steps and completely uninstalled both the game and EA using Revo Uninstaller. I reinstalled the latest version of the EA app and reinstalled the game. Launched the game without Frosty and without any mods, just the vanilla version, and I still get the popup.
- holger14052 years agoHero+
- Press Windows + R at the same time > type or copy and paste "sysdm.cpl" into the new window > "Ok"
- Go to the "Advanced" Tab.
- Click on "environment variables"
- Look if there is a "GAME_DATA_DIR" variable.
- If yes, remove it.
- Restart the Computer.
- Test.
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