Forum Discussion
this is my error information
Description
Faulting Application Path: C:\Games\Dragon Age Inquisition\__Installer\Touchup.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: touchup.exe
Application Version: 4.1.0.0
Application Timestamp: 537fdb02
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.9600.17415
Fault Module Timestamp: 54504b2e
Exception Code: c0000005
Exception Offset: 00024073
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1061
Additional Information 1: 9fdd
Additional Information 2: 9fdd33f48081b9a2863f3e5d8dd00070
Additional Information 3: e65d
Additional Information 4: e65d206b1dfc85f0f05ca472a9b25e08
Extra information about the problem
Bucket ID: 3a25feaf8410524c691c50521da0a777 (73670032908)
- EA_David11 years ago
Community Admin
If you go to C:\Program Files (x86)\Origin Games\Dragon Age Inquisition\__Installer and check the Properties of touchup.exe, is it running in a Compatibility mode? If not, try using Windows 7 compatibility mode. If it is in a compatibility mode, try unticking the box.
- Sugram2211 years agoNew Scout
does it has to run only when update is avaliable or all the time with Origin or with game?
do u mean i should test it to & make it run manually by clicking on Touchup.exe?
EDIT:
2 more questions should i put origin & OriginClientService & all Origin & DAI connected stuff/APP'S also in Compatibility mode Win7
i have no errors & no issues with OriginClientService, but it never runs, it runs only when i close Origin & open again, it wont start with PC startup like origin, but my question is does it has to always run when Origin is running? if not then when it has to run? & whats it for?
- Sugram2211 years agoNew Scout
for just in case i put Touchup.exe to Compatibility mode Win7, well se next time when game gets update, but when i got last patch, patch2 i had no problems with it
in add & remove programs the Numbers did not change, last time when i got patch the Number of Installed on date changed & DAI also moved up on the list, is it cause this patch was smaller side or was it cause of Touchup error? that it closed before it could finish sending info about installation completion to Windows sys
- Sugram2211 years agoNew Scout
C:\Games\Dragon Age Inquisition\__Installer & i set it to Compatibility mode win 7 last time this happened & today it happened again despite that, last time it happened it was 20.01.2015, it was not in compatibility mode before