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Funkycoconuts's avatar
23 days ago

EA told my they deleted my email address

Was chat told me they deleted my email address and now I have no access to the game I just bought. I spent so much time speaking with customer service only for to belittle me during our conversation saying things like “are you listening?” Because they don’t understand that when you delete a mf account you lose all access! They then proceeded to disable my access to their chat. The very last person I spoke with literally asked me that the issue was and I told them exactly this “I was told my email address was deleted”  they replied “ok give me a moment” then ended the chat and deleted my access to chat with customer service. 

it’s fraud! If you so slightly mess up your email address they will delete your mf account and say oh well!! I’ve seen so many people with this issue! EA must be stopped or bought to justice! 

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hey @Funkycoconuts our team would not remove an email address from an account unless the account owner requested it.

    Is the issue that your account is shaking as disabled and you need to re-enable it?

    Darko

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