[Epic] Dragon age inquisition does not launch
Hi so I got this game from epic store it was working good earlier i got this problem like 2 days ago i know its not the games fault its the launcher stuff since i allready played the game for lik...
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how did it work on other user than care to explain? when i used same files nothing new was downloaded just created new user
multiple of the game was not able to launch from ea platform YES i tried multiple
yeah i know its not games problem its worked like a charm allready played 50+ hours
its just launcher issue / ea platform issue without that it works like a charm
oh yeah i am not alone with this issue like multiple thoushands of people are having same issue ( source EA STAFF CUSTOME SERVICE) and ofcourse you can read angry multiple posts everywhere about this alll this and ea being ignorent
also multiple other launchers never had any problems steam epic and many more yeah i use them more often never used eaand hopefully wont need to again
worst customer care experience no one is interested in trying to help users fix problems
no wonder its famous for cash grab stuff /bad customer service and many more - reputation suits it
NOTE- please dont take this personally what you are doing is real god work i tottaly appriciate it
kind of work which ea staff needs to do
and i would realy like to know whats wrong am i doing if that is the true case
Its just that i am just really upset on this situation since i got next to zero help offically
EA_Shepard
Community Manager
Community Manager@GamingZinc Our Heroes are here to help. They are very good at what they do and are very knowledgable in all of the EA games, and troubleshooting. I know things can be frustrating nd venting is fine, but if replies continue to go sideways and not stay on point with the issues(s), the thread will be locked.
Let's please stay on topic. We all love this series and want to continue playing before and after DA: TV releases. Let's work together!
Cheers!
Well I never intended to disrespect him
as I specifically said he is doing God work
I just wanted a little explanation on what files are corrupted what not so I can fix the issue
As I specifically mentioned I did not change anything with new user
I dont just want an answer like (it's not ea or launcher issue deal with yourself) when I can clearly see multiple people having same issue since last like 2 years (there are many posts)
I was like 100℅ sure about buying veilguard since I really loved dai but if the kind of customer support ea wants to offer (2 years can't fix) the surety is gonna go down like no one wants to buy something and get problems and then customer service say sorry we can't do anything lol
And yeah I experienced the ea customer service first hand while trying to figure out a solution
i just want solutionsHopefully this clears my intentions 👍
I can't say which files are corrupted, the simple fact that it works on a newly created Windows user account is proof that there is a problem on your main account. (user profile).
GamingZinc wrote:
when i used same files nothing new was downloaded just created new user
Creating a new user account means that Windows uses files stored in the component store to create a completely new user profile.
This is recommended by MS to fix errors in an existing user profile, and I would suggest using this MS guide to move your files to the new user profile, because as I said, your old one has a problem.
And no, the fact that everything else worked in no way proves that the problem is not in Windows, the fact that the EA app works in a new user profile shows that it is indeed a Windows problem.it maybe you are right on this one
I can't say which files are corrupted, the simple fact that it works on a newly created Windows user account is proof that there is a problem on your main account. (user profile).
i will go ahead and look at the ms guide
btw after 1-2 day of working fine on new user the problem is back
and i noticed some stuff
when i was playing i fell into fell down a mountain into water ( then basically its supposed to respawn on where you dropped from) but since i was downhill mountain side it respawned and i fell again when went in loop with no way of controlling anything
after this since it was in loop it wont let me do anything load game or save or even close game nothing so i had to force close it and this problem reoccured
and if i remember something similar happened like 1 day ago before the problem first came
and now even creating a new user is not fixing it and i am back again to square one
is there anyway to play with origins launcher all this bugs and stuff begin only when ea launcher came( read like 50 posts and other info on web all stating same )
i just want to play and relax now this is just too frustrating to deal with like i come to play games to relax not to get frustrated ☹️
