Forum Discussion
EA Support? Any suggestions here?
- holger14053 years agoHero+
This is a moderated gamers help gamers board, not official EA support.
Please preform a clean boot and test the installation in clean boot mode.
Make sure your virus scanner and other security and similar software is disabled > Test.
- 3 years ago
I removed the EA App from my system. Then I performed a Clean Boot and reinstalled the EA App. I tried to download DAO: Origins and it had the same issue as originally described. Just says "Preparing" but never downloads the game.
Two other things that I tried (all from Clear Boot setup) were to run EA App as "Administrator" and the other thing I tried was to change the directory where the game would be downloaded and installed from the default EA Games folder. I created a folder called "BioWare" just to try changing directory locations.
Both of those also failed with the same result.
- holger14053 years agoHero+
Sorry about the late answer, this thread escaped my notification somehow.
Is the problem solved for you by now?