so i reading all these posts about not detecting video cards ive reinstalled the game updated all drivers the works even went into the config and tryed the diffrent rez settings and nothing is working ... ive got over 100 hours on this game love it had to wipe and reinstall comp and now it stopps working wtf over i attached a config report i saved from config program and here are my comp specs... intel quad core i7 20 gigs of ram 64bit windows 7 (all updates) amd radeon hd 7700 series direct x 11 installed

@TSF_Onemdark Hi,this is normally a resolution issue with a misleading error message. Fortunately it should be easy enough to resolve. Go to your Dragon Age folder and open the DAOriginsConfig.exe. Adjust your video settings so they match your monitor and you should be good to go. Please let us know how you get on.

"Failed to detect supported video card"

8 Replies

EA_David
Community Admin
9 years ago
@TSF_Onemdark Hi,this is normally a resolution issue with a misleading error message.

Fortunately it should be easy enough to resolve. Go to your Dragon Age folder and open the DAOriginsConfig.exe. Adjust your video settings so they match your monitor and you should be good to go.

Please let us know how you get on.
TSF_Onemdark
9 years ago
Ok so I figured it out apparently with it on direct x 11 the config file will not let me swap res settings after I ran the config as a admin and changed it to direct x 9 I was able,to mess with the res settings and get it to start
EA_David
Community Admin
9 years ago
Thanks for the update, let us know how you get on.
gryphkorval
9 years ago
I'm having this same issue. My resolution settings match my monitor already but the game still says it can't detect a supported Graphics card I'm using is and AMD Radeon R9 380
Anonymous
8 years ago
Could you please explain how exactly you did it? I could not make the game run in DX9 mode even after running config as an admin
ThandalNLyman
8 years ago
@thor31416 wrote:
Could you please explain how exactly you did it? I could not make the game run in DX9 mode even after running config as an admin

@thor31416; AFAIK, you are correct. DAO and DA2 supported DX9, but DAI only supports DX10-and-above. (In fact, DX10 is listed as one of the minimum system requirements.)
Tobatin
8 years ago
Hi all,

I bought Dragon Age: Origin yesterday. I ran into the problem that I cannot start the game in full screen mode at all. Instead I get error message quoted in the topic's title. I attached the DxDiag.txt and mymsinfo.txt to this topic.

I tried using the NVIDIA control panel to get the game to use the GeForce GTX 1050 over the integrated Intel HD Graphics card without success.

Any help would be appreciated dealing with this issue.
DAO_DxDiag.txt96 KB
EA_Barry
Community Manager
8 years ago
@Tobatin

I have merged your post here and removed your MSInfo file as that can potentially contain personal information.

Please try the steps above and let us know how you get on, thanks.