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Anonymous's avatar
Anonymous
11 years ago
Solved

G2A key

So i bought dragon age inquisition key from G2A. The key was already used, so i contacted G2A support. They said that in order for me to get a refund or a new key i need to contact origin support and ask them WHEN the key was activated so they knew that it wasnt me who activated it. So i need to know when my key was activated, can origin support provide such info?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Yes, a support guy. Not sure about a ticket system. In Origin click on the help tab, origin help, and scroll to the bottom of the page. 

5 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Contact an advisor through Origin from the help tab.

  • Anonymous's avatar
    Anonymous
    11 years ago

    u think they can provide me that info?

  • Anonymous's avatar
    Anonymous
    11 years ago

    I would expect so, my guess is G2A have past experience in dealing with such issues.

  • Anonymous's avatar
    Anonymous
    11 years ago

    advisor is a support guy right?

    is there a ticket system on origin or no?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Yes, a support guy. Not sure about a ticket system. In Origin click on the help tab, origin help, and scroll to the bottom of the page.