8 years ago
Game crashes on launch
Hi, I am not technical gifted so i do not really know anything about PC's. When I first bought the game a few years ago it worked perfectly. However I have been attempting to get the game working fo...
I know in the past I have been asked to provide a spec of the pc but I cannot remember how to do that.
To provide PC specs, follow this guide: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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Ok here it is
You say it doesn't work....well, what exactly does that mean? Does it run slow, start up black screen and then close?? Stay on black screen until you close it in task manager?? Never does anything no matter how many times you click the icon??
Basics....
1) Disable Anti-virus to see if game starts.
2) Don't have any Razor brand software installed for Mouse, keyboards or headphones.
3) Keep your drivers updated...and on some occasions even the bios can cause an issue.
4) Preform a clean boot to see if cross program interference is issue..What it is and how to do from Microsoft.
Hi,
Sometimes it will crash before anything has loaded, sometimes it will crash on the main screen, sometimes it will crash as the game loads. It also does this with a new game.
Anti virus is switched off.
I do not have any razor products
I believe drivers are up to date.
I did a clean boot a few months ago with my friend as he hoped it would solve the issue but it did not.
Thanks for your help