This site is peer-to-peer, not EA itself. If you want official EA Support, then you will need to contact them directly: help.ea.com/en/contact-us/new/
As far as your questions go over the past couple of days, I will answer them to the best of my ability:
1. So is there no solution to the problem?
- There most likely is, we just haven't found it yet. Your PC clearly meets the requirements of the game.
2. Is there anyone who can help here?/How long does it take you to answer to somebody?
- As I mentioned before, this site is peer-to-peer, not EA itself. There may be users here with the technical know-how to get your game running again, but they come here on their own time, and there's no guarantee they will see your post. It's not an ideal situation, but that's how most forums work.
3. Can i try to play the game without Origin?
- No. Origin is required to play this game
4. at least can you give me another address since no one seems to be willing to help here?or can i even have a refund?
- If you want official EA Support, then you will need to contact them directly: help.ea.com/en/contact-us/new/. You will also need to contact them to discuss refund options.
I do not know how to help you, which is why I stopped responding. I should have mentioned that earlier instead of vanishing, and I apologize for that. If you are still willing to try troubleshooting steps, then here's a link to a a forum post with other users having the same problem (there may be steps here that could work for you: Dragon Age Inquisition: The game makes my computer hard crash
I would also see if playing on a new administrator account would help.