Game keeps freezing in the exact same spot
So I'm really hoping someone can help me because I'm about to throw my PC out of the window 🙂
I had a previous bug that stopped me from loading DA:I (not relevant now as I've fixed it, but possibly important?) and once I fixed that, I began to play.
The game runs fine on the settings I have, however when I awake in Haven for the first time and am told to meet Cassandra in the Chantry (the threat remains, literally the first quest in haven) I get down the hall and just to the first door on the left (there is a note on one of the sides) and it freezes. every. time.
I have to use task manager to force close it, but it states that the game is still running fine. I've spoken to around 4 different EA people via chat in the last 48 hours, and unfortunately nothing they've suggested has worked.
I've tried (multiple) clean boots, updating my drivers, running in safe mode, running in administrator, running in windowed mode, lowering my graphics down completely, uninstalling and reinstalling (twice), cCleaner, deleted all of my saves and restarted the game, all to no avail.
I've left it running for literal hours, and it never loads. I'm not sure if it's about to hit an auto save or possibly a cut scene (since i'm unable to get past it), but it's in the exact same spot every time, so i imagine it's a trigger for something in the game?
Any help would be great because I feel like I've exhausted all of my options.
I've included some files if that helps.