Forum Discussion

3 years ago

Solved

Game not launching from xbox game pass

Hi, i just installed Dragon Age Inqusition from xbox game pass, it installed through EA Games launcher which is fine, i have them both conncted on the same email and everything, but when i tried to l...

dragon age inquisition

mcsupersport
3 years ago
This could be a few different things. To help narrow down the list, I would suggest posting a DxDiag file here so we can see a bit about your PC and errors it has. You may also want to do a clean boot which is a diagnostics boot and only enable the programs that are absolutely needed to run the game....you can find a howto on the Microsoft site by googling it if you don't know how to do a clean boot. Also some known programs that interfere with DAI are, AVG/Avast Anti-virus as the game needs be put on a global ignore list to let it run, Razor and Steel peripheral programs for Mice and keyboards, teamviewer program for remote work, some tablet programs for artists/tech use, I know of a add-in for banking program of all things also had an issue....so if you have any of these make sure they get either whitelisted for DAI or shut down during the clean boot to see if the game works.

mcsupersport

Hero+

3 years ago

This could be a few different things. To help narrow down the list, I would suggest posting a DxDiag file here so we can see a bit about your PC and errors it has. You may also want to do a clean boot which is a diagnostics boot and only enable the programs that are absolutely needed to run the game....you can find a howto on the Microsoft site by googling it if you don't know how to do a clean boot. Also some known programs that interfere with DAI are, AVG/Avast Anti-virus as the game needs be put on a global ignore list to let it run, Razor and Steel peripheral programs for Mice and keyboards, teamviewer program for remote work, some tablet programs for artists/tech use, I know of a add-in for banking program of all things also had an issue....so if you have any of these make sure they get either whitelisted for DAI or shut down during the clean boot to see if the game works.

Hazmanek

3 years ago

Hi again, thank you very much. It was actually Avast, such a simple solution. I made an exception in the program and its launching just fine. Have a great day.