Forum Discussion

mohmpyler97's avatar
mohmpyler97
5 years ago

Game stuck in "finalizing" stage on Mac

Have Dragon Age 2 for Mac but I can't get it past the finalizing stage. Help please.
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @mohmpyler97. 

Apologies for the delayed reply on this. 

Are you still running into the same issue when you're trying to install DA2? 

/Kent

  • mohmpyler97's avatar
    mohmpyler97
    5 years ago

    No worries, @EA_Kent. Yes, I'm still having the issue.

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @mohmpyler97 

      Gotcha, thanks!

      When you have a chance can you try running the Reset Origin tool to see if that helps? If there's an issue with the Origin client itself that may fix the problem. For more info on how to run the tool check out the EA Help website. 

      Let me know how that goes when you can. Thanks again!

      /Kent

      • classyrobot's avatar
        classyrobot
        5 years ago
        @EA_Kent - Hey Kent, I'm not the OP but I'm having the exact same issue. Ran Reset Origin tool and it didn't help. Any suggestions on what to do as a next step?

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