Game stuck in "finalizing" stage on Mac
Have Dragon Age 2 for Mac but I can't get it past the finalizing stage. Help please.
Forum Discussion
EA_Kent
Community Manager
Community ManagerHi @mohmpyler97.
Apologies for the delayed reply on this.
Are you still running into the same issue when you're trying to install DA2?
/Kent
No worries, @EA_Kent. Yes, I'm still having the issue.
- EA_Kent
Gotcha, thanks!
When you have a chance can you try running the Reset Origin tool to see if that helps? If there's an issue with the Origin client itself that may fix the problem. For more info on how to run the tool check out the EA Help website.
Let me know how that goes when you can. Thanks again!
/Kent
- @EA_Kent - Hey Kent, I'm not the OP but I'm having the exact same issue. Ran Reset Origin tool and it didn't help. Any suggestions on what to do as a next step?
- EA_Kent
Thanks for giving it a shot!
Would you mind clearing out the Origin cache as well to see if that helps? If there's an issue with the cached data for the client that may fix this. For more info on how to clear it check out the EA Help website. Let me know how that goes when you have the chance.
Thanks again!/Kent
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