Forum Discussion

mohmpyler97

5 years ago

Game stuck in "finalizing" stage on Mac

Have Dragon Age 2 for Mac but I can't get it past the finalizing stage. Help please.

EA_Kent

Community Manager

5 years ago

@classyrobot

Thanks for giving it a shot!

Would you mind clearing out the Origin cache as well to see if that helps? If there's an issue with the cached data for the client that may fix this. For more info on how to clear it check out the EA Help website. Let me know how that goes when you have the chance.

Thanks again!

/Kent

heyitselimbo

5 years ago

Hi @EA_Kent !

I've just downloaded DAII on my Mac, and I'm running into the same problem as OP. I've tried the Reset Method along with clearing the cache, but unfortunately neither seem to do the trick. Do you have any other recommendations on resolving this issue?

Thanks for taking the time to read this!

EA_Kent
Community Manager
5 years ago
Hi @heyitselimbo.

Which version of Mac OS do you currently have installed? If you aren't sure you can use the About this Mac tool to find out more. For more details on how to run it check out the Apple Support website.

/Kent