Forum Discussion
5 years ago
Hi @EA_Kent !
I've just downloaded DAII on my Mac, and I'm running into the same problem as OP. I've tried the Reset Method along with clearing the cache, but unfortunately neither seem to do the trick. Do you have any other recommendations on resolving this issue?
Thanks for taking the time to read this!
EA_Kent
Community Manager
5 years agoHi @heyitselimbo.
Which version of Mac OS do you currently have installed? If you aren't sure you can use the About this Mac tool to find out more. For more details on how to run it check out the Apple Support website.
/Kent