I was able to play Dragon Age Inquisition multiplayer until just now and then I suddenly had a black screen. I had to close the game using the task manager.
I repaired Dragon Age Inquisition and reinstalled it. I closed the EAapp and cleared the cache. Reinstalled it too.
But nothing works. The game no longer starts.
In the task manager, I always see the application "UIActivation.exe" appear briefly at startup, which disappears as soon as the EAapp window opens again.
Community ManagerHey @Dukemon11,
When this issue occurs with DA:Inquisition it's usually due to Windows Defender or any other Anti Virus software blocking it. I would suggest adding them to the exception list as this fixed the problem for others in this post.
Community ManagerDo you currently have any anti-virus installed? If yes, can you try temporarily disabling the Anti-virus just to be sure this isn't being blocked by the software.
No, sorry. I am not using any anti-virus. Windows Defender only.
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
That is the DxDiag txt file from my system.
1. Hit Windows key and X.
2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
3. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
4. If errors are found, notify us. If no errors were found reaped steps 1 & 2.
5. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
6. The system will start validating soon. If it throws an error, please list it here.
7. After it reaches 100% reaped steps 1 & 2
8. Inside PowerShell, CMD or Terminal enter “sfc /scannow” without quotes > ENTER.
10. Post the message you receive at the end of the processes here.
I was able to chat to EA support and they showed me a message from EAHelp on Twitter on the 22nd where they reported that there are known to be some launch issues with several users. They are working on it.
Good luck then.
