Forum Discussion

Anonymous

12 years ago

How to fix some DLC issues

I recently had support issue 10045712 opened for me. I worked with three support technicians on the problem. I've come up with a Knowledge Base article that fixes the issues I encountered and verified the fix with a clean Dragon Age Origins installation. I've enclosed the instructions below. Please also open up the following bugs against the development team for the following issues if you can repro the bugs:

1.) In game content downloader for Dragon Age: Origins 1.05 patch fails to download unlocked DLC content. (eg - user unlocks the content outside of the game and then launches the game to download it).

2.) Failed downloaded content in the in-game downloader should be removable at the user's discretion.

DRAGON AGE ORIGINS DLC & PROMO ITEMS DOWNLOAD FIX:

1.) Log in to http://social.bioware.com with your user profile.
2.) Select My Games -> Your registered game content.
3.) Each piece of Dragon Age Origins & Dragon Age Origins: Awakening content has an orange link titled "Download", "Download (standalone) - PC", or "Download (standalone) - Mac." Click the link to download the file locally for each piece of Dragon Age content you own. If you don't see a Download link select "More Info" and scroll to the bottom of the window; then select the download link.
4.) Next clear out all existing Dragon Age Origins downloads and ads with the instructions on this link: https://help.ea.com/article/my-dragon-age-origins-dlc-is-unauthorized-or-not-there . Follow the instructions under "If the problem still persists you may want to try the following;" This step will delete all existing downloaded Dragon Age content and ad banners; but more importantly, it will remove the failed download entries from the in-game content loader. If you skip this step, you will still see the failure messages even though the content might already be successfully installed on your system.
5.) Click on each downloaded executable file from step three to install the premium DLC.
6.) Go to the root folder where the Dragon Age Origins game is installed. Go to the child folder titled "bin_ship" and execute "daupdater.exe." This will launch the GUI Dragon Age Installer app.
7.) Point daupdater.exe to the folder container the .dazip files you downloaded in step 3. Shift-left click all the files to highlight them in blue. Then click Install.
8.) Close daupdater. The game should be fine at this point.
9.) If these steps don't work then keep your locally downloaded copies of the Dragon Age add-ons from step three. Uninstall Dragon Age Origins, reinstall the game followed by the Awakening Add-on pack (if applicable) and the 1.05 patch. Then follow the instructions from steps 5-8. This will skip the in-game content downloader at launch because all the content is already installed on your system.

19 Replies

PotentPotions
10 years ago
@PotentPotions wrote:
The way I have managed to get back into the old forums is to open the page that shows you your registered BioWare games and allows you to register keys for any games you own that aren't listed: https://social.bioware.com/user_bw_games_register.php If you are already logged in to the BioWare site, it will simply pull up your list. If not, it will tell you to log in. Once you are logged in, the menu buttons at the top of the page still appear to work just fine for navigating around the old forums and such... Just sayin'...
... Update:--
Rats. Just tried to access the very same post I had bookmarked previously and now the link just redirects to the crummy NEW Forums. They must have finally fixed that. <sigh> How depressing.
Anonymous
9 years ago
I don't have the binship or dauploader files at all on my computer. Can somebody help me install the DLC I got?
ShockDaPriest
6 years ago
Same problem here. Anyone got a fix?
ThandalNLyman
6 years ago
@BikFlofer& @ShockDaPriest ; Ummm.... It's literally impossible not to have the "\bin_ship" folder on your PC. The game simply won't be installed (and therefore, can't be played) without it. Where are you looking?
[EDIT: If your PC is set to hide "system files", which would include the "\Program Files (x86)" folder, you'll have to change that setting to see that location.]
WardenElf007
6 years ago
What about consoles? Are there any solutions for DLC console crashes?
vgchat
6 years ago
The OP needs to be revised as the social bioware site is now defunct and irrelevant. And to that note, it's time for this thread to be unpinned until a proper fix is implemented.
mutive
5 years ago
Agreed. The issue is still there and seems to persist whether you use the disk (I've tried) or the Origins downloader. Either way, I feel that EA should fix this. I've probably spent around $100 on Dragon Age DLC (more if you count Awakenings) as I bought almost all when they came out. I'd like to replay them (or at least have the option).
I get wanting to retire sites (that's 'fine), but when they did that, EA should have put in the fix to allow content to be available through Origins.
sunwisecircles
Seasoned Adventurer
3 years ago
Yes. With the new EA thingy my dlc and add-ons aren't installing. The add-on manager tells me they're installed. The downloadable content in the start menu of DAO has none of that content listed and the items (rings, armour, weapons, amulets and belts) are not in the inventory in game. Why all the sudden difficulty?
EA_Atic
DICE Team
3 years ago
This is on the older side of time, I'm closing this thread to stop it from being necroed.

If you have any issues with Dragon Age, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic