Hey @emmawriter,
In this case it will be best to contact EA Customer Support to get assistance. It would be helpful to have all your account information ready. You can contact them here : https://help.ea.com/en/contact-us/new/?product=origin
For Australia, you can call them at +61 18 0089 4823.
If you are unable to sign in, you can choose the option Having trouble accessing your account? on the Sign In page.
Please note that selecting Manage My Account and then Account Security may not always give the option to contact Live Chat support.
You can get more information on contacting support by following this link : http://help.ea.com/in/article/contact-ea-help/
*** Please grant XP and Accept as solution if my suggestion helped. It will help me as well as anyone facing this same issue. Cheers and happy gaming. 👍 ***
This phone number does not exist. What is the actual number?
I don't know if that there is still a active EA help number in Australia, this thread is 11 years old after all.
You should try to get into a live chat with an adviser over https://help.ea.com/en/.
I will lock this thread to prevent necro-posting. However, feel free to start a new thread if you cannot find the help you need on EA.com.
