Turning off the overlay and the clean boot didn't help. So here is my DxDiag information.
EA Staff (Retired)Hi @KevinMDavis911 Thanks for this, to check are you able to make it to the main menu fine before loading a save? if so can you try to change the resolution of the game to first match the resolution of your monitor and if this fails to turn down to a windowed mode and try loading the game?
If issues continue can you try loading the game with different Compatibility settings?
To answer your question: yes, I can get to the main menu just fine. In fact, the game does run 100% fine and I can even start a new game if I want, it is just loading my save data that is not working. I checked and my resolution was already matched to my monitor. I tried both windowed modes and all the different compatibility options and nothing worked. I'm beginning to think I'll never get to play this game again without just starting a new game and keeping it running 24/7.
EA Staff (Retired)Okay. I will try to start a new game and then save, leave, and load the save. And no, I do not use any mods. I'm a purist and enjoy games the way they were meant to be played. Also, I once loaded a save back when I was trying it out and was still in the game's tutorial section. It seems to hate my newer save with nearly 20 hours in it.
UPDATE: I started a new game. Played little over an hour. Long enough to close the big rift and wake up three days later. I saved the game, returned to the main menu, completely closed the game out, restarted the game, and selected load. It loaded the save just fine.
EA Staff (Retired)Hi @KevinMDavis911 Something may have happened to cause the 20 hr save to get corrupted, To check do you have anything that backs up files on your PC we could try to restore from? If not we could try to move all the saves out of the save folder (make a backup folder on your desktop and move them there) then just place the one having issues back and launch the game to see if you can get in.
Unfortunately, I do not have anything that backs-up files. Also, I was having so much fun playing DAI again and have gone back to the new save a couple more times that I just deleted the old save and will use the new one going forward. I'll also not delete any autosaves this time around, in case something like this happens again. Thank you for your help and support and for making a kick-* and fun game. Keep up the outstanding work.
EA Staff (Retired)
