Infinite Black Loading Screen "In your Heart Shall Burn" - Skyhold Crash

ctrl+alt+delete

ESC (not enter)

read the first post in this thread... it explains why the game is crashing.

Ongoing investigation....

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@GhostNWN wrote:
Hi, Thanks for the suggestion but unfortunately it didn't work for me. Tried: waiting. Ages. and then some CTRL+ALT+DEL -> ESC CTRL+ALT+DEL -> start task manager -> ESC Turn down everything to off/low reboot PC Any other ideas, or could you potentially get past that stuck point in my savegame for me?

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My apologies for not being able to resolve the issue for you,

and about the save game, please don't take any offense, or

take it personally, but I am very dubios about downloading

things from the internet, from sites I am not familiar with.

perhaps someone else would be willing to help in that regard...

maybe pm one of the EA guys...

EA_David,
EA_Nils...

any of the ea employees that have posted in the "sticky notes" section 

So I had someone help me get past it and send me the save, but loading it causes me to crash to desktop (no error message) near the end of the loading.

Some issue with Skyhold for me I guess? Any ideas how to solve that?

can you list your system specs, pls?

Trying to log into the Answer HQ is pretty random -.- spending 8-10 mins each time even though I'm logged into Bioware and Origin just fine

My dxdiag:

http://www.filedropper.com/dxdiag_4

Short version:

OS: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1

CPU: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz

RAM: 16384MB RAM

DX: DirectX 11

GFX 1: 4GB NVIDIA GeForce GTX 680M, 344.75

GFX 2: Intel(R) HD Graphics 4000, 10.18.0010.3412

ok, i tihink what is happening in your situatiion is that the game is trying to initialize the integrated video.

have you tried doing a clean, custom, install of the nvidia driver?

if you haven't, try it, but only install the main graphics driver, and physx.

do not install experience, audio, or 3d. 

and post with your results.

i haven't personally tried the new beta 347.09 so can't speak on it.

for me personally, i have had better stability (so far) with the 344.65 driver.

try that one first, and even if you still crash (which you probably will, see how long 

you can play between crashes.

if it crashes almost immediate, repeat the step above, but with the new beta, and try again.

Im having the same problem.

Any ideas of what it could be?

dxdiag:

OS: Windows 7 Home Premium 64-bit (6.1,Build 7601)

CPU: AMD Phenom(tm) II X6 1045T Processor (6 CPUs), ~2.7GHz

RAM: 6144MB

DX: DirectX 11

How did your friend solved this bug? please i'm hours tryng to fix that bug.