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madame_mewmew's avatar
5 years ago

Invalid License. Reason code = Missing DLL: [MSVCP110] Error: 0x7E

I bought Unravel on Steam and played a little of it once, the game loaded fine. I just tried to launch the game from my Steam library and from the Origin launcher and I get this error every time. Please help. 

5 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @madame_mewmew can you try installing the most up to date version of VC++ to see if it helps.

     

    You can find the latest version on the Microsoft website: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

     

    You need to install both of the following:

    • vcredist_x86_vs2015 (for 32bit Windows version)
    • vcredist_x64_vs2015 (for 64bit Windows version)

    If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

     

    Darko

     

     

  • I installed both and restarted my computer, but I'm still getting the same error message when I try to load the game. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @madame_mewmew what happened when you installed the VC++, did you see a message of any kind?

    Darko

  • It just told me to restart my computer. I did, still didn't work. Ran both as administrator (had to click repair on both since they were already installed), restarted again, still doesn't work. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Can you try repairing them @madame_mewmew and if that does not work do a clean install of both VC++ versions.


    This error is related to them so it is just a case of troubleshooting it.

    Darko