[Keep] Dragon Age Keep Error Has Occurred

@TheDreamersKid  

Hey there!

Just following up to see how things are going. Are you still running into any issues? Let us know if you need any assistance.

Thanks!

Thank you for replying. Unfortunately I am still having this issue. Also with the new account I created I’m unable to share world states with the account that does not seem to work. 

@TheDreamersKid So even with a new account, you are still unable to perform the same actions?

With the new account I can do everything that one can do in the keep except share a world state with my old account as when I try to share a world state it will  say an error has an occurred then I’m stuck in a loading screen. 

the new account works perfectly fine. It’s my old account that I’ve had since 2015 that is not working at all.

@TheDreamersKid That sounds quite frustrating to have that one single account not work. 

Can you sign into the account that cannot share, and go through the replay option again? Have it synced up one more time? The issue is that the state, or data one that state isn't syncing.

We have no way to fix that because we cannot alter the data so you have to find a way to sync it up.

Create a test save. Make random decisions, name it a random name so it isn't mixed in.

Share it with the other account you have, or with a friend who you want to share it with and see if that works.

It is possible it is the state itself. There isn't anything account-wise other than permissions on the account that would prevent it.

Make sure that the EA account isn't private, or blocking anyone, and make sure the profile is visible to other players.