Forum Discussion
@wyltswm Can you test this for me on different browsers on different devices?
If you use Chrome or Edge, they share cached data and cookies so you could be logging into the same cached link.
I want to see if using different browsers, and different connections (data, Wifi, Hotspot) changes anything.
The issue with that error is we have to have someone on the backend check if we cant get players to fix it on their end by resyncing the data after logging in.
Thanks for your answers !
On my pc I use Duckduckgo browser, it didn't work, with the WiFi
So I've tried on my phone, with data enabled, and on two different browser (brave and Firefox) it didn't worked either ^^'
- EA_Shepard8 months ago
Community Manager
@wyltswm Gotcha. I messaged the team on it to see if anyone can take a look. Changes are slim today with Tomorrow being a holiday. In the end it is a sync issue though. That could be the account, a save, world state import, etc. Normally a completely different connection on a completely different device has worked but not everytime.
- wyltswm8 months agoRising Novice
Thank you so much ! And don't worry about that, I've got time 🙂
Just in case, I've just test it on another phone that never was connected to the keep, with data, and I still got the same error message.
Thanks again for everything !
- EA_Shepard8 months ago
Community Manager