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Tavalan's avatar
7 years ago
Solved

[Known issue] Problem with logging into DA Origins servers

I've been playing Origins recently with no issues.  The other day, the game wouldn't connect to the servers.  I reset the system and still unable to connect.  Now I see this message.  Unable to access your online profile storage.  The account information may be invalid.  ??  My account status, as I've checked, seems in order and I can log into the servers via DA2 just fine.  I'm unclear as to what's going on all of a sudden; is this on my end?  If so, how can I go about getting things back on track?  Thanks in advance.

  • Hey guys and gals!

    FYI, the DAO servers actually don’t serve any purpose besides hosting profile info and screenshots, so you should be able to download and use the extra content without any issues 🙂 If it's not working, then the problem might not be related to the servers.

    Now some important news...

    I'm afraid I'll have to close this thread, because of its current state. I'm sorry for not having any further updates for a very long time, but you have to remember about our forum rules while continuing to discuss the issue here. Most importantly:

    • Keep it on-topicIf someone created a thread, it's because they're looking for an answer to their question or want to discuss a specific topic. Changing the topic of the thread isn't helpful.
    • Don't post petition and boycottsPetitions and boycott discussions do not contribute to a useful and productive forum.
    • Don't chat about moderationOur moderators are here to keep this place happy and helpful for everyone. Discussing the way they do things is not okay.

    You will find full Answers HQ rules and guidelines here.

    You're more than welcome to open a new thread if you'd still like to have a discussion about this on AHQ, but always have our rules in mind. Otherwise, I will still post any relevant updates in this thread.

    /Ataashi

584 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago
    @Aedan848 I haven't had an issue with the dlc I've downloaded from the "store" on my xbox one.
  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hey guys and gals!

    FYI, the DAO servers actually don’t serve any purpose besides hosting profile info and screenshots, so you should be able to download and use the extra content without any issues 🙂 If it's not working, then the problem might not be related to the servers.

    Now some important news...

    I'm afraid I'll have to close this thread, because of its current state. I'm sorry for not having any further updates for a very long time, but you have to remember about our forum rules while continuing to discuss the issue here. Most importantly:

    • Keep it on-topicIf someone created a thread, it's because they're looking for an answer to their question or want to discuss a specific topic. Changing the topic of the thread isn't helpful.
    • Don't post petition and boycottsPetitions and boycott discussions do not contribute to a useful and productive forum.
    • Don't chat about moderationOur moderators are here to keep this place happy and helpful for everyone. Discussing the way they do things is not okay.

    You will find full Answers HQ rules and guidelines here.

    You're more than welcome to open a new thread if you'd still like to have a discussion about this on AHQ, but always have our rules in mind. Otherwise, I will still post any relevant updates in this thread.

    /Ataashi

  • So i bought the DLC for Dragon Age: Origins on Xbox One and it wont let me play because the servers are not working. When I talked with chat about it they said sorry enjoy these codes for Origin Access. I said im on Xbox those wont work for me and they insisted they will.... They Dont lol. So not only did I pay $50 for DLC I cant currently use, they slapped me in the face with a F you and have a nice day.

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