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I just noticed this problem because everything was working fine last month.... I also had this problem in ME3, EA support was NO help at all that time, I had to plug in a USB headset to hear voice chat and use default speakers to hear game, when I tried either device for both, couldn't hear voice. Both during the ME3 incident and in DAI, Steam chat, Skype, Goggle Voice, all work fine. Windows Microphone tests passed, levels showed fine... Only the Game in question was affected (DAI/ME3)
After Weeks of searching, trouble shooting, restores and driving my Multiplayer Buddy crazy with attempts to be heard/hear this is what I came up with:
-- Microphone: I turned my Input Level and Boost DOWN... yes I know this seems counterproductive but apparently if the mic boost is set too high, it overwhelms the sound channel
-- Speakers not hearing Player Voice: Somehow (I do not understand how since I did not mess with the files in question until I attempted to fix them) my ProfileOptions_profile file was changed from the settings it had a month prior.
Solution: I copied the ProfileOptions_profile file from another machine that my DAI was installed on and replaced the Corrupted?? one
The file can be found in Documents\Bioware\Dragon Age Inquisition\Save
Although PLEASE NOTE I used a text Editor Program (Notepad++) to edit the Resolution and monitor refresh values to match my PC so as not to freak out my monitor upon loading DAI
For 1920x1080 60Hz
Line 25: "GstRender.FullscreenRefreshRate 60.000000" (without Line 25: or quotes)
Line 32: "GstRender.ResolutionHeight 1080" (without Line 32: or quotes)
Line 34: "GstRender.ResolutionWidth 1920" (without Line 34: or quotes)
Or you could simply adjust these settings in the options on the Machine that does work to match a Res/Ref the malfunctioning Machine can handle before copying the "clean" ProfileOptions_Profile
I hope this helps
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