Missing Dragon Age: Inquisition Jaws of Hakkon after purchase

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@Ivanquisitive wrote:

Hi,

I purchased both Dragon Age Inquisition and its expansion, Jaws of Hakkon. However, only the main title, Dragon Age Inquisition is available for play.

After 2 weeks from the purchase, I tried to follow the online help guide to cleared my Origin data cache but the expansion still doesn't appear. My order history is showing "fulfilled" but there is no Jaws of Hakkon in "My Game'. 

Please help. Can't wait to get it started.

Thanks!

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Two things you can try (assuming you are on pc):

1.) Do a game repair

2.) Delete the origin cache folders and let origin re-verify everything.