Forum Discussion

Anonymous

9 years ago

Solved

My Ps4 copy stays stuck on black screen after title screen.

I've been trying to get my game started with the world state I have on the keep. But for some odd reason, every time I press the option button to start after the title screen. It just says connecting...

dragon age inquisition

TurboQuest
9 years ago
Got off the phone with EA Support, basically the issue is if your PSN account is not linked with Origin it won't connect to the servers. This can be the case if you've never played another EA game on your PS4 that had to connect to their servers before.

Solution for me was to download the Fifa 17 demo, which if you're having trouble finding in the store, just do a search on google for Fifa 17 PS4 demo and it should take you to it. Then open the game, it will connect to the servers, it will ask for your EA account, now make sure to use the same e-mail and password that you use for the account on Dragon Age Keep and such. After it's logged in and all, just close the game, open DAI and presto, it works.

TurboQuest

9 years ago

Got off the phone with EA Support, basically the issue is if your PSN account is not linked with Origin it won't connect to the servers. This can be the case if you've never played another EA game on your PS4 that had to connect to their servers before.

Solution for me was to download the Fifa 17 demo, which if you're having trouble finding in the store, just do a search on google for Fifa 17 PS4 demo and it should take you to it. Then open the game, it will connect to the servers, it will ask for your EA account, now make sure to use the same e-mail and password that you use for the account on Dragon Age Keep and such. After it's logged in and all, just close the game, open DAI and presto, it works.

DeadOneWalking

9 years ago

I am currently downloading the Fifa 17 demo and DAI again.

If this works, EA really needs to get there online system able to handle people who don't have there PSN ID connected to Origin yet. This would be a first year type problem.

I have an Origin account, and have used it on my PC, XBox 360, and mobile devices.

I will report back if this works for me. I have the benefit of unlimited bandwidth and a decent connection speed.