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abandontheark's avatar
12 years ago

Need to download Dragon Age: Origins - Awakening again

I purchased Dragon Age: Origins - Awakening (PC) and Dragon Age II (Mac) and downloaded through Origin. Unfortunately, I had to uninstall and reinstall Dragon Age: Origins, and Awakening disappeared from Other Campaigns. I assumed this was natural and that I would simply have to log in to Origin and download Awakening again, but I can't find Awakening under the My Games tab. However, Awakening still appears in my order history, right alongside DAII. I've attempted removing the DA: O-A folders from my Program Files and from the Dragon Age folder, but that didn't work; Awakening still isn't available for "re-downloading." Is there a simple solution (do I have to empty out my Recycle Bin?) or did I just waste $15? Do I have to purchase Awakening again to download it? I have searched all over the Internet for a solution and have yet to discover one; I don't know if anyone else has even had this problem, but I would certainly appreciate a *speedy* reply. (Also, I'm not incredibly tech savvy, so if anyone could give me the five-year-old computer user's version, that would be great.)

I saw where someone said they'd found it by "go(ing) through Origins, click(ing) on the Dragonage game (the name, not the picture). It takes you to the 'game information' screen. Scroll down and Awakenings is down there (and further down is any DLC you have)." But my version of Dragon Age: Origins is on a disc; I bought it right after it was released, but only recently purchased Awakening (12/14/13).

3 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Hi, go into your My Games and check the Game Details page for DAO. Scroll down and see if you have the option to download Awakenings. 

  • I don't even see a Game Details page link (is it even a link I'm looking for?) in My Games. And my copy of DAO is from a disc; will that effect anything?

    I think I found what you're talking about, but DAO doesn't show up in My Games; perhaps b/c it's from a disc (as aforementioned)?

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Ah, sorry for the initial misunderstanding. If you haven't done so already, try adding your DAO to Origin and see if more options show up then.
    If you're still having issues, please contact support, they can take a look and sort our your downloads.

    Thanks.

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