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LloydieLynn's avatar
6 years ago
Solved

No Audio and Static in Dragon Age Inquisition on PC (2020)

I have been playing through Dragon Age: Inquisition GOTY Edition for about a month and am currently around 70 hours in. I haven't had any issues until yesterday, Thursday, January 23rd, when I tried to start the game and there was no audio whatsoever, other than a light static sound when the BioWare logo first appears on screen. Other than that, no audio in the title screen, nor any audio when I load my saves. However, when I attempt to use headphones, I can hear some sounds, i.e. opening and backing out of menus, but it sounds low and far away, and is accompanied by fairly loud static. The static comes through the speakers or headphones (mostly headphones), and does not sound like coil whine.

All audio/video drivers, software, the Origins client, and the game itself are completely up to date. The audio is completely fine everywhere else, i.e. Youtube, Spotify, and in other games, including The Sims 3. It is only Dragon Age: Inquisition where I experience this issue.

Things I have already attempted to solve the issue:

-Reset in-game audio options to default.

-Restarted PC several times.

-Made sure the game was using Realtek audio speakers as default by tabbing out and checking volume mixer (it is).

-Disabled Nvidia HD audio and all other audio options anyway.

-Tried repairing game via Origins (didn't need it apparently).

-Deleted ProfileOptions and ProfileOptions_profile in game save documents.

-Uninstalled and re-installed the game.

-Attempted to roll back Realtek audio drivers to a previous version, but the option was greyed out.

-Uninstalled and clean installed Realtek audio drivers.

None of these things worked, and I am now at a loss.

I'm running an ASUS ROG G531GT (laptop)

Windows 10, 64 bit

9th gen Intel i7 core, 2.60 GHz

8 GB ram, 512 GB SSD

Nvidia Geforce GTX 1650

and RealTek HD audio drivers, which was the default that came with the laptop.

I would really like to play through the rest of the game and DLC with the audio intact, that would be swell. I've spent nearly a day trying to fix this, and I can't find any other suggestions online other than what I've already done, or clean installing Windows 10, which I'd really rather avoid.

If anyone has any other suggestions, I'd really appreciate the help. Thank you.

4 Replies

  • I've somehow managed to solve the issue myself.

    I'm not really sure how, all I did was click around in the sound and device settings, disabling and re-enabling things like spatial sound, switching from stereo to surround and back to stereo, etc. I did these things yesterday and they didn't work, but apparently my laptop decided that was good enough to fix it today! Great!

    Thanks to anyone who read through my question, and if anyone has any input into what exactly might have been happening, it would still be appreciated.

    Thank you.

  • Brymstoan's avatar
    Brymstoan
    6 years ago

    So, today (04/01/2020), I experienced this exact problem as well. I also managed to correct it. To add any insight to others who might come across this problem, the only thing I did that had an affect and fixed this problem was change where I had my headset connected to.

    More specifically, I have an Arctis Steel Series 5 headset, connected via USB. I did some work on my rig yesterday and plugged my headset into a different USB port. Only DAI was affected, and I have no idea why. Switching back to the original USB port corrected the problem without restarting the system.

  • I had the same problem. 

    I only manage to correct it by going to an older realtek audio version. 

    Now my computer is being crazy, it only wants to update as soon as possible.