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ElrondHubbard's avatar
9 years ago
Solved

No sound on PC

I no longer have sound in Dragon Age: Inquisition on my PC. I haven't played for a number of months but it always worked fine in the past. I decided to get back into the game (fully patched, obvs.) but now there is no sound in the menus or in game.

Volume levels, etc. are all set to full and I have repeatedly tested my Windows sound settings with no issues. I have also rebooted my PC any number of times, disabled all sound devices except my main, disabled HD audio in BIOS (then turned it on again because all sounds disappeared, not just for DA:I), ran a repair on DA:I in Origin, etc. I can't find any settings or .ini file in the game folder.

About the only thing I haven't tried yet is deleting the game and reinstalling, and though I'm dubious if that will achieve anything I am going to take a shot before I give up. Otherwise I'm at my wits' end. Any suggestions? My DxDiag.txt is attached to this post. Thanks in advance for any assistance.

  • EA_Barry's avatar
    EA_Barry
    9 years ago

    @ElrondHubbard

    Audio via HDMI is provided by the audio component of the nvidia drivers package. You could try running the nvidia installer again and choose custom install and then clean install making sure the audio component is selected. Let us know how you get on.

25 Replies

  • My system is a  Microsoft Surface Pro 3.

    In solving my sound problem I go to My Document - Bioware - Dragon Age Inquisition - Save folder. When the file named "ProfileOptions_profile" is there, delete it.

    It turns out that changing the screen resolution and/or changing to windows screen affect the sound. It doesn't make sense to me, but that is what I face. It should be the same solution to any other systems.

  • I found a solution that nobody else has mentioned and none of the other solutions have worked for me, so maybe it will work for you.

    I installed the dot net SDK 6 & 8, as well as the two VC redistribution for both x86 and x64. I've previously only ever installed the x64 for versions and a different audio issue had me install an x86 version, so I tried all of them and tried DA:I again, and this is the only way I've been able to get it to work in years and over multiple clean Windows re-installs.

    You can find dot net and VC redistribution from Windows.

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