Forum Discussion
@Fred_vdp wrote:I assume this won't do anything, but pressing alt+enter normally puts the game in fullscreen mode.
I take it you've all tried that, right? 😛
Oh my god. Our prayers have been answered, this is clearly the solution. Wow.
So...how did you get the title of hero with suggestions like that? Do you seriously think we're all stupid? Does it not state that the problem is with a specific kind of card, and that the techs have acknowledged the problem anywhere? (It does in the thread, and you'd know that if you read it, but you didn't you just came here and thought you'd be a 'hero' by telling us to do something which is blatantly obvious to try within the first ten minutes of having the problem.)
Obviously if changing the settings in the game doesn't achieve fullscreen pressing alt+enter wouldn't. Also, just for your 'heroic' information, pressing alt-enter on my game does absolutely nothing.
@aspirechan wrote:
@Fred_vdp wrote:
I assume this won't do anything, but pressing alt+enter normally puts the game in fullscreen mode.
I take it you've all tried that, right? 😛Oh my god. Our prayers have been answered, this is clearly the solution. Wow.
So...how did you get the title of hero with suggestions like that? Do you seriously think we're all stupid?
Yikes.
Even if it was a bad joke, there's no need to be so offended by it.
I also think we're past the point where we can expect a solution here. Answer HQ is community driven. If the community hasn't figured out a workaround by now, it means we have to wait for an official solution. That also means this thread has become so pointless that we can expect irrelevant posts now and then.
- Fred_vdp11 years agoHero+
I noticed many people in this thread have mobile graphics chipsets.
I asked EA support if mobile graphics chipsets are officially supported. They said that if there's no mention of mobile chipsets in the system requirements, they may not be supported.The system requirements mention the need of graphics cards. I'm not sure if mobile chipsets qualify as cards, but I guess that's up for debate. If EA doesn't consider mobile GPUs to be cards, then there's no guarantee they will fix this.
Many publishers include a disclaimer in the system requirements saying "mobile chipsets may work but are not officially supported". I think EA could have spared a headache by including this disclaimer.
- Anonymous11 years agoI am pretty sure everyone here has a mobile chipset. I can't imagine they would want to exclude all of us. But point taken.
- 11 years ago
So high-end mobile GPUs that have more power than the majority of desktop GPUs in the Steam Hardware Survey are 'unsupported' because what? ;- 'because reasons'? Frankly, I find that a very poor excuse on behalf of EA. I am sick and tired of mobile GPU owners being treated like dirt by the wider PC gaming community - we pay the most out of any group of 'gamers' for the priviledge of playing games on our PCs and yet we are always without fail treated as second class citizens by the likes of EA and the cult of desktop elitists.
There are many AAA publishers out there who do not share the same contempt and arrogance for such a large and thriving part of the PC gaming market and fully support mobile GPUs. I can type away and list all the games that work perfectly without issues on my 980M-powered laptop until my hands fall off. If EA doesn't want our money then they are going the perfect way about it. The fact that 99.99% of games work flawlessly on mobile hardware I think shows that it is not exactly difficult to support them officially. Denying that there is an issue will not make it go away.
Mobile GPUs don't qualify as real GPUs - HA! I will have you know that the 980M sits just below the desktop 780, which not all that long ago was being praised to heaven and back as a true gaming powerhouse. You mean to say that a desktop 770 that is weaker and built using a more dated architecture than my laptop is not a true GPU? The brand spanking new GTX 960 is not a real GPU? Well then, it would appear that the majority of Steam users (and by extesnion the PC gaming community as a whole) do not infact have real GPUs, merely fake ones! It's a wonder that EA bother to support any GPUs at all seeing as there are so few 'real' ones out there!
I'm being snarky, because I'm angry. Angry that EA are doing nothing to fix this easily fixable problem (yes it is easy to fix or else every other PC game under the sun would also have this same issue). This is not meant to be a personal attack, but merely an attack on the notion that EA shouldn't bother to support their paying customers.
End of rant... for now.
- Anonymous11 years ago
@Fred_vdp wrote:
@aspirechan wrote:
@Fred_vdp wrote:I assume this won't do anything, but pressing alt+enter normally puts the game in fullscreen mode.
I take it you've all tried that, right? 😛Oh my god. Our prayers have been answered, this is clearly the solution. Wow.
So...how did you get the title of hero with suggestions like that? Do you seriously think we're all stupid?
Yikes.
Even if it was a bad joke, there's no need to be so offended by it.
I also think we're past the point where we can expect a solution here. Answer HQ is community driven. If the community hasn't figured out a workaround by now, it means we have to wait for an official solution. That also means this thread has become so pointless that we can expect irrelevant posts now and then.Look, I understand that you may have been joking, but I have been waiting for a solution for this problem (which BOTH nvidia AND EA have promised will come and neither have said anything about mobile chipsets not being supported to me) since launch day, to be specific about three hours after launch on launch day.
It's not funny anymore. I spent over $70 for a game which doesn't do what it's supposed to, I've had to deal with geniuses coming in here and giving us the same 'solutions' over and over and over again without actually reading the problems or that their 'solutions' don't work. I am so frustrated at this point that I haven't picked up the game in over a month because I hate it so much for all the stress it's put me through.
There were no indications in the system requirements anywhere that laptops weren't supported for this game, and none of the techs, or the mod who came in here at he beginning, or anyone who could have come in here after all 100+ "I have an nvidia xxxM" had been posted said that the game doesn't support laptops.
If that's the case I am absolutely outraged because they essentially lied to me on the box, lied to me when I contacted tech support, lied to me when I made a thread here, and have continued to lie with their silence.
I'm not joking, or light hearted, or laughing this off. They have been dangling a fix in front of our faces for almost three months and if all they're going to say at the end of the day is "lul well we didn't support laptops to begin with sry!" I am never buying another EA game again.
- Fred_vdp11 years agoHero+
@aspirechan wrote:
@Fred_vdp wrote:
@aspirechan wrote:
@Fred_vdp wrote:
I assume this won't do anything, but pressing alt+enter normally puts the game in fullscreen mode.
I take it you've all tried that, right? 😛Oh my god. Our prayers have been answered, this is clearly the solution. Wow.
So...how did you get the title of hero with suggestions like that? Do you seriously think we're all stupid?
Yikes.
Even if it was a bad joke, there's no need to be so offended by it.
I also think we're past the point where we can expect a solution here. Answer HQ is community driven. If the community hasn't figured out a workaround by now, it means we have to wait for an official solution. That also means this thread has become so pointless that we can expect irrelevant posts now and then.Look, I understand that you may have been joking, but I have been waiting for a solution for this problem (which BOTH nvidia AND EA have promised will come and neither have said anything about mobile chipsets not being supported to me) since launch day, to be specific about three hours after launch on launch day.
It's not funny anymore. I spent over $70 for a game which doesn't do what it's supposed to, I've had to deal with geniuses coming in here and giving us the same 'solutions' over and over and over again without actually reading the problems or that their 'solutions' don't work. I am so frustrated at this point that I haven't picked up the game in over a month because I hate it so much for all the stress it's put me through.
There were no indications in the system requirements anywhere that laptops weren't supported for this game, and none of the techs, or the mod who came in here at he beginning, or anyone who could have come in here after all 100+ "I have an nvidia xxxM" had been posted said that the game doesn't support laptops.
If that's the case I am absolutely outraged because they essentially lied to me on the box, lied to me when I contacted tech support, lied to me when I made a thread here, and have continued to lie with their silence.
I'm not joking, or light hearted, or laughing this off. They have been dangling a fix in front of our faces for almost three months and if all they're going to say at the end of the day is "lul well we didn't support laptops to begin with sry!" I am never buying another EA game again.
The "no laptop support" is not official at this point. It's just that the system requirements can be clearer on this. They do mention the need of a graphics card, which mobile chipsets aren't, but as I said, that's up for debate. EA support wasn't sure of it themselves when they said mobile GPUs "may" not be supported.
I don't see why they shouldn't, however. I think BioWare made a big mistake when they made the system requirements so vague. They could have at least given a list of supported GPUs, as they did for previous games.
- 11 years ago
So... Metal Gear Solid V: Ground Zeroes came out, and the system requirements for that game were published without mentioning laptop chipsets and surprisingly, the game runs flawlessly on my laptop (870M) 60FPS\1080p lowering just a couple of settings from Extra High to High.
It's like they decided to ship a game that's working on all platforms! Crazy, right?
I don't dig the "Laptops are not supported, f*** y'all" approach. I know you're not one of the developers or connected to EA directly, but you trying to dismiss us saying these thing not only discourages me from buying EA products or using Origin, but from asking questions in forums like these.
It's clear that they don't give a * about laptop users or care for them, and at this point it's just saddens me to see these "Ha Ha, u got laptaps, u suck, hurr di hurr" BS.
And Nvidia is to blame as well - creating great mobile chipsets without backing them with support (come on, the 980M is stronger than most desktop cards).
My next PC will definitely won't be a laptop.
Also - Nado, did you get any response from EA on that matter?