I'm having the same issue, really hoping we get a solution to this.
Same issue on PC, I've checked everything but the game won't recognise the world state from the keep.
I personally have started 2 new games in DAI in the last week...started one character, then restarted another, both had a custom world state downloaded from the Keep...so sadly, this isn't a blanket issue but something either with your networks or something with the keep and your accounts. This issue would be so much easier to fix if it was a blanket issue with DAI, EA app, or even the Xbox system.
Does the Keep show any issues on log in?? Do you have the game whitelisted on any firewalls, or anti-virus programs?? What country are you in, as I am in the USA?? Do you use any mods??
Community ManagerHey, all
Looking at some issues around the keep. Wanted to see if you are able to access it or import world states.
If you are not, please let us know and add any errors or screenshots of the errors!
Cheers!
