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Jrw884's avatar
11 years ago
Solved

[Old Report] dragon age inquisition unable to connect to ea servers to activate

Update 2 (via EA_Nils): As many of you noticed, we just experienced an outage with our activation servers, starting at around 6:00 AM GMT, 10th Dec.

We have just implemented a fix that should help alleviate the issue. If you are still encountering activation errors, please attempt to exit the Origin Client completely and then start it up and login again.

We appreciate all the help with the Origin Error Report IDs and would like to thank you for your understanding. 


Update (via EA_David): Mirroring the below for visibility:


EA_David wrote:

UPDATE: We have reports that the activation issues are resolved. If the issue persists for you, please try restarting Origin and check again. 


So I've already played Dragon Age Inquisition for about 47 hours. Today I decided to install a new video card. As soon as I tried to load DA:I i got the error message "we're unable to connect to ea servers to activate dragon age inquisition" despite the fact that game is already active and I played for several days already. My connection is fine and all my other origin games work. From what I've heard this is an issue with DRM. Lots of people have said even uninstallation doesn't do this. I really don't like the idea that my game is bricked because I, a paying customer, decided to upgrade my PC. Is anybody having a similar issue or knows a work around? Thanks.

Edit: I'd also like to note that I've already tried both repairing and reinstalling.

  • EA_Nils's avatar
    EA_Nils
    11 years ago

    Hello everyone,

    As many of you noticed, we just experienced an outage with our activation servers, starting at around 6:00 GMT.

    We have just implemented a fix that should help alleviate the issues. If you are still encountering errors, please attempt to exit the Origin Client completely and then start it up and login again.

    We appreciate all the help with the Origin Error Report IDs and we would like to thank you for your understanding.

    Cheers,

    Nils

    Noted: This post has been temporarily marked as solution with the sole purpose of increasing its visibility.

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