Hey Everyone,
If you have not already tried, you should be able to access the keep again. If not clear all browser history and cache and you should be able to log in after that.
I'm able to access the Keep again, I'm about the check my Golden Nug
Community ManagerHey Everyone,
If you have not already tried, you should be able to access the keep again. If not clear all browser history and cache and you should be able to log in after that.
Thanks it works! miracles do still happen, happy dragon aging everyone.
Bah. Yeah, it worked...long enough for me to spend 30 minutes working up a new world state then crap out before I could save it. This thing blows chunks.
Yeah so no the issue as of today is not solved.
I am able to log in, and I see my default world state from like...years ago. But the moment I try to change anything, including choosing a different world state, it goes into loading mode, and will load until I get the "Oops, An Error has Occurred" try reloading.
This isn't a connection issue or an account issue, what on earth is going on with this website??? (also since there is no analog way to import our saves) I literally can't play Inquisition without having a blank World State...
Community Manager@Zstiegz The world state itself isn't necessary to actually play, just cannot play with the decisions prior games had which is what we want. This issue was resolved. I attempted to log in on three browsers and three different connections and was able to get in.
Can you please clear all browsing history and cache from all browsers that you use and then reset your EA password to something simple and then try again on different connections if you can?
Since you can use any browser this can be on console, PC and mobile devices. This has nothing to do with your connection so we don't need to troubleshoot connection issues since it is a site issue. However, as the issue is resolved, it can be a cache issue or a bad login preventing you from logging in.
This issue has been happening for me as well since August 2023. I've tried everything (clearing my cache, changing browsers, using a different device, using incognito mode, clearing my temp files, etc.) I also spoke with a live EA chat agent who said she would report it but didn't know when it would be fixed. Is this happening for anyone else recently or is it an issue with my account?
