3 years ago
[Old Report] Game won’t load Xbox
Dragon Age Inquisition: Everytime i click on the game it would open up and it wouldn’t let me play or do anything. So basically it won’t load it stuck on the screen for couple of seconds then kicks m...
- 3 years ago
Hi @abledfuzball67 Can we start with the following steps?
- Close other running games or apps, (for Series X|S also close others running in quick resume)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart