Origin Access won't add DA:O to my games
So I had an Access account, let it lapse for a couple months then reactivated it, Dragon Age Origins wouldn't launch so I uninstalled it and removed it from my games since it wasn't giving me the opt...
Forum Discussion
GrootIamGroot
EA Staff (Retired)
EA Staff (Retired)Hi @itxhyy_ 🙂
Glad to hear you solved your problem with the update to the beta of Origin 🙂 but keep in mind that the beta it's not a finished version of Origin and if any issue arises again try to revert back to the previous version of Origin 🙂
@Ratchetfan13
Sometimes these issues might appear if subscriptions have expired or have been changed from 1 week to 1 month, or several months, if that's so please confirm your subscription in origin.com in your Order History, you can find more information here:
http://help.ea.com/en-us/help/account/origin-order-history-and-status-guide
Also always check if the game is not hidden in Origin, next to "Show:" in your games library, choose "hidden games" and check if DAO is there 😉
If all those steps above can't find your game, you can always reach out to our world class customer support in help.ea.com and speak to a Game Advisor, through chat or phone, that can check your account and fix the issue in minutes:
http://help.ea.com/en/contact-us/new/?product=origin
Hope this helps you out, and see you guys next time in our great community in answers HQ 😉
Hi, Dragon Age Origins has vanished from my games. All my other games are there. It isn't in the hidden games section either. When I go to vault and click add to my games nothing happens. Help!
@scymitarza Could you please try uninstalling and reinstalling Origin client and then try adding the game again.
Let us know how you get on!
No luck, it is the only vault game that won't be added to my games as well. All my other content is there.
- GrootIamGroot
Hi @scymitarza,
I've moved your post to this older thread where some other users had the same issue and solved it with an update to Origin 10 beta version.Please try to solve the issue by updating to the beta of Origin version 10, as one user solved it:
Login to Origin application
Go to "Origin" on the top left
Go to "Application Settings"
It should open immediately the "General" tab
Scroll down to "Origin beta Participation"
Tick the blank checkbox that says "Update to the beta version when available"
Click "Origin" again and select "Exit"
Then Open Origin again and it will ask to install the new beta version of Origin
If the issue persists follow these steps:
Sometimes these issues might appear if subscriptions have expired or have been changed from 1 week to 1 month, or several months, if that's so please confirm your subscription in origin.com in your Order History, you can find more information here:
http://help.ea.com/en-us/help/account/origin-order-history-and-status-guide
Also always check if the game is not hidden in Origin, next to "Show:" in your games library, choose "hidden games" and check if DAO is there 😉
If all those steps above can't find your game, you can always reach out to our world class customer support in help.ea.com and speak to a Game Advisor, through chat or phone, that can check your account and fix the issue in minutes:
http://help.ea.com/en/contact-us/new/?product=origin
Hope this helps you out, and see you guys next time in our great community in answers HQ 😉
it is a fault on EA/Origns end they need to look into it there is no need to uninstall and then reinstall the Origin client for it to show up, it is a server sided issue, and EA needs to stop stealing peoples money if they can't provide a product that works correctly!
