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Tobatin's avatar
8 years ago
Solved

Origin fails to sync Dragon Age 2 saves to cloud

Hi all,

I've got a bit of a problem with Origin not syncing my Dragon Age 2 saves.

Instead, it fails to sync said saves after reaching 40 to 50% every time.

Error reads as:

"Error syncing cloud storage data. Your latest cloud storage data may not be available"

Tasks performed to try to fix it:

-reset the router several times

-performed a clean boot of Windows

-clearing the Origin cache on my computer

-reinstalled Origin

-second clean boot of Windows

-In between all those steps, I have tried to sync the saves, but I received the same error again and again

-already opened the ports as suggested by help

-contacted support to help deal with the issue, no success on solving the issue

Does anyone have any troubleshooting steps or ideas?

  • Honestly....unless you are playing the game on multiple computers, just turn off the Cloud saves and occasionally make hard copy backups on your HD or USB stick to safeguard against lost saves.  By hard copy backups, I mean create a folder somewhere on (one of) your HD or on a dedicated to this purpose USB stick for all your games you want to protect.  Then go into the saves folder for those games and copy the saves files from them to this folder using sub-folders and such to make sure they don't overwrite.  Have a habit of copying the files of recently played games that you care about to this place once a week or so depending on how often you play.  I would do this instead of relying on Cloud saves of any sort, and Origin cloud saves has helped my family once, and messed us up twice, so it is disabled on all computers in my house, since it is 1 for 3 in situations where it did something. 

    Most games if I lose a save, oh, well, I will just play them again or deal with it, but the important one have backups on my computer.  And on some games it helps to clear the saves folder of older saves because it speeds up save and access times....

4 Replies

  • Honestly....unless you are playing the game on multiple computers, just turn off the Cloud saves and occasionally make hard copy backups on your HD or USB stick to safeguard against lost saves.  By hard copy backups, I mean create a folder somewhere on (one of) your HD or on a dedicated to this purpose USB stick for all your games you want to protect.  Then go into the saves folder for those games and copy the saves files from them to this folder using sub-folders and such to make sure they don't overwrite.  Have a habit of copying the files of recently played games that you care about to this place once a week or so depending on how often you play.  I would do this instead of relying on Cloud saves of any sort, and Origin cloud saves has helped my family once, and messed us up twice, so it is disabled on all computers in my house, since it is 1 for 3 in situations where it did something. 

    Most games if I lose a save, oh, well, I will just play them again or deal with it, but the important one have backups on my computer.  And on some games it helps to clear the saves folder of older saves because it speeds up save and access times....

  • ThandalNLyman's avatar
    ThandalNLyman
    8 years ago

    Adding to what @mcsupersport said;  The save files for DAO nad DA2 are so huge that the EA/Origin "Sync with Cloud" struggles to accommodate them.  So I agree completely with disabling  that "feature" and using local saves for all Dragon Age games.

  • Tobatin's avatar
    Tobatin
    8 years ago
    Thanks, I will be using that approach to be sure and to avoid useless attempts of syncing with the Cloud.

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