Forum Discussion

2 years ago

"Origin is no longer running. Dragon Age: Inquisition will now close"

2023... I ran into this problem. I can not find a solution to the problem not on the forums, not on the Internet. Runs on another computer without error. This notification keeps showing up on a new c...

holger1405

Hero+

2 years ago

@GreenMafioso

Please clear your temp files:

Press the Windows key and "R" at the same time
Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)

Then:

Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
Run "Revo Uninstaller" > Uninstall EA app.
At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
If "Remaining registration content found" is displayed > Select All > Delete > Next
When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
Restart the PC > Reinstall the newest version of EA app from here.
Test.

GreenMafioso

2 years ago

Unfortunately it didn't help...

holger1405
Hero+
2 years ago
@GreenMafioso

Do you have other games in EA app and do they work?

Hit Windows key and X.

Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.

Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.

If errors are found, notify us. If no errors were found reaped steps 1 & 2.

Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.

The system will start validating soon. If it throws an error, please list it here.

After it reaches 100%, hit Windows key and X again.

Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”

Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.

Post the message you receive at the end of the processes here.
- GreenMafioso
  2 years ago
  There is also Dragon Age 2. The game starts up, but the EA app also crashes. I just play offline. This game was also purchased from Steam.
  Beginning system scan. This process will take some time.
  Beginning verification phase of system scan.
  Verification 100% complete.
  Windows Resource Protection did not find any integrity violations.
  - holger1405
    Hero+
    2 years ago
    @GreenMafioso
    
    Press the Windows key and "R" at the same time.
    
    In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
    
    Look if there are any "EADesktop.exe.Xxxx.dmp" files in the "..Local\CrashDumps" folder.
    
    Zip 2 - 3 "EADesktop.exe.Xxxx.dmp" files together and upload them at a free file hosting service like Dropbox or Onedrive.
    
    Post the link here.
    
    If there aren't any dump files of ME:
    
    Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
    
    Copy and paste reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
    
    Play the game until it crashes.
    
    After the game crashes, let all Windows crash dialogues finish.
    
    Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
    
    Zip 2 - 3 "EADesktop.exe.Xxxx.dmp" files together and upload them at file hosting service like Dropbox or you can use the Onedrive "public" folder.
    
    Post the link here.
    
    If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f