[PC] Dragon Age: Inquisition - Crash to desktop on startup, no loading symbol.
Hey there guys, my Dragon Age: Inquisition GOTY Edition has been working just fine for about 30 hours of gameplay now, with nearly no lag or stutters of any kind. This only changed when I tried to start it up from Origin lately. The synching cloud save box appears, the black window goes fullscreen but before the symbol and ring appear in the bottom corner appear, and the game crashes to desktop with no error notification. I've checked the task manager to see if its going on still in the background, but there is no trace of it. So far I have tried repairing the game on origin, totally uninstalling and reinstalling it, updating my Nvidia Geforce 980 graphics card, adjusting the 3D settings in the Nvidia Control Panel, getting the most up-to-date DirectX and turning off the origin overlay, none of which has worked. I would very much appreciate any help that anyone can give, as I have spent the best part of a week searching for a fix. Here is my Hastebin, if it helps:
One fix I found said to delete my saves, but me being gullible has gotten me into scrapes before and I wanted to wait for a hopefully more reliable opinion, as 30 hours is a big chunk of time to invest in any game. I would say that I have a standard setup aside from the fact that I installed Inquisition on a 1 terabyte drive so it doesn't clog up my SSD. To the best of my knowledge, this didn't even happen after a patch either.
If I have missed anything out please tell me, and I'll try to fill any blanks. Thanks!
Mod Edit: It might be helpful if everyone experiencing this issue could post a dxdiag along with any other relevant information (see this sticky), could help pin down similarities and hopefully a cause/solution for this issue. 🙂
Another edit: Might also be useful to know what anti malware program(s) everyone has, a few people have had success with disabling or uninstalling AVG. 🙂
EDIT: This post suggests the issue can be fixed by adding an exception to AVG, rather than disabling/uninstalling it. So anyone hesitant about disabling their AV protection or finding a new AV program can try this method instead. Instructions are in the linked post. 🙂
MORE EDIT: This problem also occurs with Avast. Adding exceptions for the game, Origin and the game folder within your users folder in Windows seems to help with this issue with either AV program. The exceptions may need to be redone if there is an update to Origin or the AV program (or the game, but there shouldn't be any further updates to the game).
@Atyar100 You can find the most recent driver for your GPU and system here. See Fred_vp's post at the end of this thread for information about doing a clean install (applies to all versions of Windows).
Also, @AWildFlygineer@mckrackin5324@Jackal_CB if you're using AVG, try temporarily disabling it or uninstalling it, see if that helps at all (if temporarily disabling doesn't work, please try uninstalling it just to rule it out completely, it's easy enough to reinstall). If you're not using AVG, let us know, so far it seems to be a common denominator between people with this issue. 😉
Sorry, however, there is no guarantee of any sort that merely choosing to run an AV with its features set as inactive is going to be fully effective. If you do not wish to learn how to set up the appropriate exception settings for a particular AV program, then you should be using some other AV that you are willing to invest the time to learn how to use it properly.
@AWildFlygineer - I had almost the exact same issue as you. I don't know if this will help, but I was able to play my game again by temporarily disabling my antivirus, running the game in compatibility mode, then repairing it, restarting my computer, and running in windowed mode.
Hi) I'm new here and I never posted a thing on the EA forum, so sorry if I get some rules wrong ^^;
I have a similar problem, though in quite a different way. My game opens, loads, but does so in a tiny window. It even manages to get to the main menu, music playing and all, but the very moment I try to click the window, to make it active, it crashes right away. Like, it manages to start if it's not currently active (for example - I need to click anywhere on desktop when the game window begins to pop, or it will crash instantly) and loads only then. But when I try to make it active, either by clicking on it or using alt+tab to switch between windows and select it, it just crashes. No message, no freeze, just simple crash to desktop.
I'd like to tamper with options to try to solve it this way, maybe by setting the game to window mode, but... well, I CAN'T do it outside the game (as far as I know) and I can't do it in game either, because it crashes the moment I try to make the window active.
Thank you so much! :D I haven't played since November and just had the game crashing and I was like Noooo whyyyyy. But turns out Avast! was my problem, now it's running fine 🙂
Hey guys. I wanted to do a individual post but I think this will do.
I have been trying to get DA Inquisition to work for the last three days to a week. I have tried everything from uninstalling to updating drivers. Today I finally talk to a EA Tech support person. They honestly did not have the answer other than standard TS guids(TS Trouble Shooting) After getting anoid at the guid trying to find a setting I decided to look at the Windows Firewall. Which was the answer.
What i had to do was allow some things through the firewall. Those those items were:
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Hey there guys, my Dragon Age: Inquisition GOTY Edition has been working just fine for about 30 hours of gameplay now, with nearly no lag or stutters of any kind. This only changed when I tried to start it up from Origin lately. The synching cloud save box appears, the black window goes fullscreen but before the symbol and ring appear in the bottom corner appear, and the game crashes to desktop with no error notification. I've checked the task manager to see if its going on still in the background, but there is no trace of it. So far I have tried repairing the game on origin, totally uninstalling and reinstalling it, updating my Nvidia Geforce 980 graphics card, adjusting the 3D settings in the Nvidia Control Panel, getting the most up-to-date DirectX and turning off the origin overlay, none of which has worked. I would very much appreciate any help that anyone can give, as I have spent the best part of a week searching for a fix. Here is my Hastebin, if it helps:
One fix I found said to delete my saves, but me being gullible has gotten me into scrapes before and I wanted to wait for a hopefully more reliable opinion, as 30 hours is a big chunk of time to invest in any game. I would say that I have a standard setup aside from the fact that I installed Inquisition on a 1 terabyte drive so it doesn't clog up my SSD. To the best of my knowledge, this didn't even happen after a patch either.
\n\n
If I have missed anything out please tell me, and I'll try to fill any blanks. Thanks!
\n\n
Mod Edit: It might be helpful if everyone experiencing this issue could post a dxdiag along with any other relevant information (see this sticky), could help pin down similarities and hopefully a cause/solution for this issue. 🙂
\n
Another edit: Might also be useful to know what anti malware program(s) everyone has, a few people have had success with disabling or uninstalling AVG. 🙂
","body@stringLength":"2311","rawBody":"
Hey there guys, my Dragon Age: Inquisition GOTY Edition has been working just fine for about 30 hours of gameplay now, with nearly no lag or stutters of any kind. This only changed when I tried to start it up from Origin lately. The synching cloud save box appears, the black window goes fullscreen but before the symbol and ring appear in the bottom corner appear, and the game crashes to desktop with no error notification. I've checked the task manager to see if its going on still in the background, but there is no trace of it. So far I have tried repairing the game on origin, totally uninstalling and reinstalling it, updating my Nvidia Geforce 980 graphics card, adjusting the 3D settings in the Nvidia Control Panel, getting the most up-to-date DirectX and turning off the origin overlay, none of which has worked. I would very much appreciate any help that anyone can give, as I have spent the best part of a week searching for a fix. Here is my Hastebin, if it helps:
One fix I found said to delete my saves, but me being gullible has gotten me into scrapes before and I wanted to wait for a hopefully more reliable opinion, as 30 hours is a big chunk of time to invest in any game. I would say that I have a standard setup aside from the fact that I installed Inquisition on a 1 terabyte drive so it doesn't clog up my SSD. To the best of my knowledge, this didn't even happen after a patch either.
\n\n
If I have missed anything out please tell me, and I'll try to fill any blanks. Thanks!
\n\n
Mod Edit: It might be helpful if everyone experiencing this issue could post a dxdiag along with any other relevant information (see this sticky), could help pin down similarities and hopefully a cause/solution for this issue. 🙂
\n
Another edit: Might also be useful to know what anti malware program(s) everyone has, a few people have had success with disabling or uninstalling AVG. 🙂
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This only changed when I tried to 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[PC] Dragon Age: Inquisition - Crash to desktop on startup, no loading symbol.","moderationData":{"__ref":"ModerationData:moderation_data:7411754"},"body":"
Hi,
\n
I tried to run the game, finally after reading all those topics I disabled avast and were able to play.
\n
Today the game didn't start at all, even with Avast disabled:
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Sorry, however, there is no guarantee of any sort that merely choosing to run an AV with its features set as inactive is going to be fully effective. If you do not wish to learn how to set up the appropriate exception settings for a particular AV program, then you should be using some other AV that you are willing to invest the time to learn how to use it properly.
Sorry, however, there is no guarantee of any sort that merely choosing to run an AV with its features set as inactive is going to be fully effective. If you do not wish to learn how to set up the appropriate exception settings for a particular AV program, then you should be using some other AV that you are willing to invest the time to learn how to use it properly.
\n\n","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7411755_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:7411756":{"__typename":"ModerationData","id":"moderation_data:7411756","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7411756":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:7411756","revisionNum":1,"uid":7411756,"depth":47,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"parent":{"__ref":"ForumReplyMessage:message:7411754"},"conversation":{"__ref":"Conversation:conversation:7411673"},"subject":"Re: [PC] Dragon Age: Inquisition - Crash to desktop on startup, no loading symbol.","moderationData":{"__ref":"ModerationData:moderation_data:7411756"},"body":"
Hi, I solved the problem deactivating the Antialiasing in game. This ended the problem once for all.
Hi, I solved the problem deactivating the Antialiasing in game. This ended the problem once for all.
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EDIT: This post suggests the issue can be fixed by adding an exception to AVG, rather than disabling/uninstalling it. So anyone hesitant about disabling their AV protection or finding a new AV program can try this method instead. Instructions are in the linked post. 🙂
\n
MORE EDIT: This problem also occurs with Avast. Adding exceptions for the game, Origin and the game folder within your users folder in Windows seems to help with this issue with either AV program. The exceptions may need to be redone if there is an update to Origin or the AV program (or the game, but there shouldn't be any further updates to the game).
\n\n\n
@Atyar100 You can find the most recent driver for your GPU and system here. See Fred_vp's post at the end of this thread for information about doing a clean install (applies to all versions of Windows).
\n\n
Also, @AWildFlygineer@mckrackin5324@Jackal_CB if you're using AVG, try temporarily disabling it or uninstalling it, see if that helps at all (if temporarily disabling doesn't work, please try uninstalling it just to rule it out completely, it's easy enough to reinstall). If you're not using AVG, let us know, so far it seems to be a common denominator between people with this issue. 😉
EDIT: This post suggests the issue can be fixed by adding an exception to AVG, rather than disabling/uninstalling it. So anyone hesitant about disabling their AV protection or finding a new AV program can try this method instead. Instructions are in the linked post. 🙂
\n
MORE EDIT: This problem also occurs with Avast. Adding exceptions for the game, Origin and the game folder within your users folder in Windows seems to help with this issue with either AV program. The exceptions may need to be redone if there is an update to Origin or the AV program (or the game, but there shouldn't be any further updates to the game).
\n\n\n
@Atyar100 You can find the most recent driver for your GPU and system here. See Fred_vp's post at the end of this thread for information about doing a clean install (applies to all versions of Windows).
\n\n
Also, @AWildFlygineer@mckrackin5324@Jackal_CB if you're using AVG, try temporarily disabling it or uninstalling it, see if that helps at all (if temporarily disabling doesn't work, please try uninstalling it just to rule it out completely, it's easy enough to reinstall). If you're not using AVG, let us know, so far it seems to be a common denominator between people with this issue. 😉
\n
Thanks for your patience, all 🙂
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I would kiss you if I could thank you very much it worked.
I would kiss you if I could thank you very much it worked.
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@AWildFlygineer - I had almost the exact same issue as you. I don't know if this will help, but I was able to play my game again by temporarily disabling my antivirus, running the game in compatibility mode, then repairing it, restarting my computer, and running in windowed mode.
@AWildFlygineer - I had almost the exact same issue as you. I don't know if this will help, but I was able to play my game again by temporarily disabling my antivirus, running the game in compatibility mode, then repairing it, restarting my computer, and running in windowed mode.
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Hi) I'm new here and I never posted a thing on the EA forum, so sorry if I get some rules wrong ^^;
I have a similar problem, though in quite a different way. My game opens, loads, but does so in a tiny window. It even manages to get to the main menu, music playing and all, but the very moment I try to click the window, to make it active, it crashes right away. Like, it manages to start if it's not currently active (for example - I need to click anywhere on desktop when the game window begins to pop, or it will crash instantly) and loads only then. But when I try to make it active, either by clicking on it or using alt+tab to switch between windows and select it, it just crashes. No message, no freeze, just simple crash to desktop.
I'd like to tamper with options to try to solve it this way, maybe by setting the game to window mode, but... well, I CAN'T do it outside the game (as far as I know) and I can't do it in game either, because it crashes the moment I try to make the window active.
Hi) I'm new here and I never posted a thing on the EA forum, so sorry if I get some rules wrong ^^;
I have a similar problem, though in quite a different way. My game opens, loads, but does so in a tiny window. It even manages to get to the main menu, music playing and all, but the very moment I try to click the window, to make it active, it crashes right away. Like, it manages to start if it's not currently active (for example - I need to click anywhere on desktop when the game window begins to pop, or it will crash instantly) and loads only then. But when I try to make it active, either by clicking on it or using alt+tab to switch between windows and select it, it just crashes. No message, no freeze, just simple crash to desktop.
I'd like to tamper with options to try to solve it this way, maybe by setting the game to window mode, but... well, I CAN'T do it outside the game (as far as I know) and I can't do it in game either, because it crashes the moment I try to make the window active.
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Thank you so much! :D I haven't played since November and just had the game crashing and I was like Noooo whyyyyy. But turns out Avast! was my problem, now it's running fine 🙂
Thank you so much! :D I haven't played since November and just had the game crashing and I was like Noooo whyyyyy. But turns out Avast! was my problem, now it's running fine 🙂
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Hey guys. I wanted to do a individual post but I think this will do.
I have been trying to get DA Inquisition to work for the last three days to a week. I have tried everything from uninstalling to updating drivers. Today I finally talk to a EA Tech support person. They honestly did not have the answer other than standard TS guids(TS Trouble Shooting) After getting anoid at the guid trying to find a setting I decided to look at the Windows Firewall. Which was the answer.
What i had to do was allow some things through the firewall. Those those items were:
Hey guys. I wanted to do a individual post but I think this will do.
I have been trying to get DA Inquisition to work for the last three days to a week. I have tried everything from uninstalling to updating drivers. Today I finally talk to a EA Tech support person. They honestly did not have the answer other than standard TS guids(TS Trouble Shooting) After getting anoid at the guid trying to find a setting I decided to look at the Windows Firewall. Which was the answer.
What i had to do was allow some things through the firewall. Those those items were:
origin.exe
OrignClientServes.exe
OriginThinSetupInternal.exe
I hope that is helps.
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