I was having this issue too! I'm playing on game pass on PC.
I have Logitech g553 headphones, but I think this should work with any logitech headset.
If you have logitech g hub installed, open that up and open your headphone settings.
For me, I have two tabs, acoustic and surround sound. In surround sound there is a toggle for "Enable surround sound".
I turned this on and the audio through my headsets completely changed for the better. Not only can I hear the voice acting in the game now, but all my audio sounds better in 3d sound.
Hope this helps!