Forum Discussion

11 years ago

(PC, Origin Version, DAI) Game still running after exiting.

I exited Dragon Age Inquisition for PC, and it would not close. It was frozen on the black exit screen, with the saving symbol on the bottom right hand corner of the screen. I closed the game using t...

dragon age inquisition

EA_David

Community Admin

11 years ago

First of all, I'd try some malware scans, just in case that's a factor.

When you're killing the game from task manager are you just using the process tab, or the services tab too?

arrownin

11 years ago

Just completed a malwarebytes threat scan, no threats were detected.

EA_David
Community Admin
11 years ago
Thanks. Another thing to check for is to restart your machine with a Clean Boot.

This is specifically telling your PC to only start certain programs on startup, so it'll be interesting to see how this affects behaviour.
- arrownin
  11 years ago
  I'll reply to you tomorrow, as it is 3:30 am. I'll make sure to try the clean boot.
  - EA_David
    Community Admin
    11 years ago
    Fair enough, the timezone difference can be a killer sometimes. 🙂
    
    Good night.