Forum Discussion

11 years ago

(PC, Origin Version, DAI) Game still running after exiting.

I exited Dragon Age Inquisition for PC, and it would not close. It was frozen on the black exit screen, with the saving symbol on the bottom right hand corner of the screen. I closed the game using t...

dragon age inquisition

arrownin

11 years ago

Just completed a malwarebytes threat scan, no threats were detected.

EA_David

Community Admin

11 years ago

Thanks. Another thing to check for is to restart your machine with a Clean Boot.

This is specifically telling your PC to only start certain programs on startup, so it'll be interesting to see how this affects behaviour.

arrownin
11 years ago
I'll reply to you tomorrow, as it is 3:30 am. I'll make sure to try the clean boot.
- EA_David
  Community Admin
  11 years ago
  Fair enough, the timezone difference can be a killer sometimes. 🙂
  
  Good night.
  - arrownin
    11 years ago
    Hello! After doing a system restore, the game is now closed in the details tab of my task manager. I'm updating all of my drivers and I have done a scan, and found no malware threats. Before I open a potential pandora's box by trying to start the game, do you have anything I could maybe do to fix this issue before it starts? Don't worry about a late reply, I know we have different time zones. Thanks for helping me out through this!