(PC) Unable to load save data - missing DLC

Have you used mods in the past?

Ok, that's not it then, because the game only starts acting weird about game versions and save data once you start uninstalling mods. 😛

Have you tried a game repair? On Steam that's called 'verify integrity of game files'. Sometimes that fixes problems that a reinstallation doesn't.

Also, is the game connected to the internet and are you logged into your account? Maybe it doesn't see the DLC because it can't verify ownership.

@Fred_vdpVerifying game files didn't fix it and I am definitely connected. I'm going to try reinstalling the entire game as opposed to just DLC and see if that makes any difference

Edit: it did not make any difference

Same problem here - I've tried wiping the Origin caches, re-downloading the game, repairing the files in Origin, checking the integrity in Steam etc. Nothing fixes it. Spent ages chatting to EA tech support and they haven't been able to fix it either.

It has been three weeks since people started reporting DLC authentication issues in DA-I with no apparent progress on resolving this issue. I have personally contacted EA three times now over this and re-downloaded the 35+gb of game data at least five times. Can I have an assurance by EA representatives that this issue is being taken seriously?

Hi.

You may want to run both Steam and Origin (Both logged in) before playing.

You also should log in through the "Account" tab on Dragon Age Inquisition before loading up a save. 

This will allow your game to successfully reach the EA servers to allow the DLCs to be read. Unfortunately, there is no workaround towards this as this is part of the 3rd Party DRM feature flaired in Red on the Steam page.

Hope this helps~ 

I for one, didn't have a lot of problems playing~

I'm glad the game works for you DainJr, but a substantial number of players are locked out of their purchased content right now - myself included. Just FYI, I have done everything you personally outlined; including tried wiping the Origin caches, hunting every single file on the hard drive, re-downloading the game (5 times), repairing the files in Origin, checking the integrity in Steam, performing networking diagnostics, contacting EA literally five times etc. The fault appears to be with Origin and how it authenticates the DLC.

And nothing is being done, apparently.

Hey, EA. Just a reminder that I've been locked out of the expensive game I bought from you for well over a month now. Are you actually doing anything to solve this?

@mrdeathprime 

I would suggest going over to EAHelp.com and starting up a chat with an official EA help rep.  This should do two things, one is to bring the issue to their attention and the second they are the only ones who can do anything with accounts.

What about here you ask??  Well, this is a player to player help forum with a few community mods, and we can't do anything with accounts and don't have access to all their info of official help.