[PC] We're Sorry An Error Has Occurred on Launch
cant start game what the heck guys
Forum Discussion
EA_Shepard
Community Manager
Community Manager@thebigguy09876 I took a look at the account. I do not see that your account owns Dragon Age Inquisition. I can see a handful of owned DLC but no base game.
When and where was the base game purchased? Was it from the EA app, Steam, Epic or a third-party retailer?
Where was the game redeemed?
Can you think of any other accounts that would have logged in to play the game?
Was the game played through EA Play?
how would i own all the dlc and not the game
- EA_ShepardHi @thebigguy09876, because the DLC would have been purchased or downloaded through a separate account. When I looked there was no entitlement for a base game which means if you played it was done so through a different EA account. That is the only way that could happen.
kinda confused i don't have another ea account but if i choose not to download all the dlc it still downloads 36 gb which shows up as DAI. if what yo are saying is happening how do i contact some at ea to fix this issue? really appreciate all the help
- EA_Shepard
@thebigguy09876 Lets do this. Send me a DM with the EA ID and email you use to log into the EA app with and I will check. This way you can hold off on contacting them quite yet if you don't need to.
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